We're going to charge $12.00 for shipping and handling on all orders up to $100 in value; the rate increases thereafter. C.O.D. is currently not an option.
We'll only send via UPS because we may need to track packages and verify delivery. Lower value parcels or those shipping to residential addresses may be sent Priority Mail. Please let us know if you have a preference. Many on-line parts orders ship in 1-2 days. But, we will charge $12 shipping and handling for all parts orders, even if you use your own UPS collect account.
Shipping, handling and insurance
Shipping and handling for repairs and new tool purchases varies based on weight, destination and method.
It is to your advantage to provide us with a UPS collect account number. This way, the shipping costs will be billed to you directly by UPS. You may be getting a better discount from UPS than we do, plus our shipping and handling costs will be higher if they're added to your invoice.
Return packages will NOT be insured unless you request otherwise. You may have your own insurance coverage, for example. When you use your own UPS collect account, we will not be responsible for any loss or damage in transit.
It is to your disadvantage to request FedEx shipping since we do not have daily pick up. Your FedEx shipments will be delayed up to 7 days as a result.
Returns of items not repaired
If an instrument is beyond repair or you request the return of a not repaired gage, we may ask to use your UPS collect account. These items will not be insured. In the event that the package is lost in transit we will not be held responsible for the cost of a replacement.
We'd prefer to use UPS, but you may request FedEx or DHL if you have an account with them. All international shipments will be made to your collect account. An additional $50 handling fee applies in all cases except Canada ($20.00).
Global Priority or Global Express (EMS) is also an option which may be more suitable to low value parcels. It also usually avoids customs charges and brokerage fees. You may choose this option at your own risk. Shipping costs start at around $25. You can always check the USPS website for shipping and pricing options.
Other carriers: FedEx and DHL
Be advised that, if you want us to use your FedEx or DHL account, there will be shipping delays since we do not have daily pick up with these carriers. There will be an additional $13 handling fee for all FedEx or FedEx Ground pick-ups even when you supply us with a FedEx account number for collect shipping.
We reserve the right to adjust these costs as necessary depending upon circumstances. An oversized or extra heavy package, for example, will cost more.